HOW CAN WE HELP YOU?
Your questions and comments are appreciated. Find the answers to most of your questions in our Frequently Asked Questions.
After the years of bad eating habits during my teens had taken a toll on my body and started interfering with my work, I began experimenting with smoothies. Fruits at first and eventually fruits and vegetables with exotic superfoods to top them off. After about 5 years of expirementing with various ingredients and recipes and a significantly noticeable improvement in my health, I created Smoov to share these healthy, delicious and convenient blends with the go-getters around the world- to fuel and empower them- in hopes of inspiring them to keep going.
All in a format that is-
real: all-natural ingredients- meaning just fruits, fruits & veggies and superfoods, nothing else.
simple: collection of blends broken down by ingredients that speak to everyone from those just getting into healthier eating to those with specific nutrition goals or those whom crave variety. Detox, immunity, energy, beauty, refresh, anti-stress and aging, feel good. Made with a simple purpose: To help you keep going.
convenient: Mix with water, milk, smoothies, oats. Bake with them, sprinkle over snacks or meals- the possibilities are endless. Get the nutrition of fresh produce with the convenience of supplements for at home or on-the-go.
We currently offer 7 superfood blends- our Green, Euphoric, Golden, Fuel, Wave, Blush and Berry Exotic blend.
Superfoods can be fruits, seeds, grasses, seaweeds or leaves that are high in a variety of vitamins, minerals, antioxidants, enzymes, proteins and healthy fats. Most of which are not readily available in North America.
Canada's food guide recommends 7-10 servings of fruits and vegetables a day. However, over half of Canadians get fewer than 5 servings a day. This micronutrient deficiency could lead to all sorts of health issues like fatigue and other illnesses. Adding nutrient-rich foods like those found in all Smoov blends can have a positive impact on your health and wellness.
Some of our customers have experienced weight loss by incorporating our blends into their diet. Our mission however is to make healthy eating fun and easy and a good diet in addition to an active lifestyle can lead to various health benefits, of which, a healthy weight is one.
Many customers have experienced a better mood, healthier weight, an increase in energy, better focus, fewer allergies, better skin, feeling fuller longer, lesser cravings and more!
While nothing beats a freshly cooked meal, we understand that life gets busy. This was one of the main reasons Smoov was created- a convenient way to get your nutrition on-the-go and in between meals, to avoid long periods of not eating.
The ingredients in our blends are from all over the world and places they are usually native to. They are grown in a 100% organic and non-GMO manner and tested for pesticides, heavy metals and microbiology. Since we feel you should know exactly where the ingredients are from and how our blends are created, we have outlined the process and country of origin for each ingredient here.
There are 6 steps in the journey our blends take before arriving at your doorstep.
Step 1. Small producers around the world grow these wonderful fruits, vegetables and superfoods
Step 2. After they are harvested sustainably, they are immediately put through stringent testing for pesticides, microbiology and heavy metals.
Step 3. The fruits, vegetables and superfoods are then washed, peeled, sliced, and then either freeze-dried or naturally dried (below 45°C) to preserve upto 95% of their nutrients.
Step 4. The dried ingredients are then gently milled into powders.
Step 5. The powdered ingredients then make their way to us in Toronto, Canada!
Step 6. After receiving the powdered ingredients, we oversee quality control. We mix and pack our blends in small batches by hand. This is done to avoid the use of flow agents and serves as a way for us to maintain the consistency and quality of each batch.
The blends arrive at your doorstep- ready to be mixed, sprinkled, blended, baked or cooked with.
To read more on each step in the process, click here.
All our fruits, vegetables and superfoods are grown in a 100% organic and GMO-free manner. This is not only great for the environment and integrity of the soil, but the resulting product also contains more nutrients and antioxidants!
Our blends are 100% plant-based making them suitable for people of all diets and lifestyles. They are made from fruits and vegetables, no fillers, additives and definitely no animal products or by-products.
Most of our blends are safe for people on Keto and Paleo diets. However, please check the ingredients and nutrition labels on the back of each blend to ensure that you stay within your dietary and macronutritional requirements (i.e sugar and carbs on keto)
The wonderful thing about fruits and vegetables is that they are naturally free from gluten and dairy. This means that our blends can be enjoyed by people with gluten and dairy sensitivities or allergies.
Even our green blend- made from alfalfa, barley, oat and wheat grass! This is because the actual grass itself, which is juiced to create our powder, does not contain gluten. Gluten is only found in the seed kernels of the plant.
Our blends are made from just fruits, vegetables and superfoods- no "natural" flavours, fillers, additives, preservatives or anything else.
Some of our blends are slightly sweet- Blush, Berry Exotic and our Euphoric blend. That's thanks to the natural sugars from the fruits and superfoods inside them. We have chosen to leave it up to you to adjust the sweetness to your liking.
Our fuel blend contains natural caffeine from guarana seeds- so avoid this blend if you are trying to avoid caffeine or have a high sensitivity to it. While friends and family have used our blends as part of a healthy diet while pregnant, it is best for you to decide or check with a healthcare practitioner.
The euphoric blend, green blend, berry exotic and golden blend are the blends used most often by parents to help sneak in those much needed greens! When you leave it up to the kids, they enjoy our wave and blush blend, as they are our most vibrant blends. They are both included in our fun bundle.
Our fuel blend, however, contains natural caffeine from guarana seeds, so this blend is not recommended for children.
Naturally great! And they don't contain any "natural" flavours or added sugar.
- Our green blend has a slightly sweet, creamy taste
- Our euphoric blend has a rich chocolatey taste, with a hint of caramel (from the Mesquite)
- Our berry exotic blend has a slightly sweet and tangy, berry taste
- Our blush blend has a slightly sweet, berry taste
- Our wave blend has a mild chai taste, with a hint of cinnamon
- Our golden blend has a slightly sweet taste, with a hint of citrus (from the Camu Camu berry)
We are not certified healthcare providers or practitioners and therefore cannot legally provide any medical advice. All statements made are based on research and experiences and should not be taken as empirical medical advice. We recommend speaking with your healthcare practitioner if you are concerned about using our products in conjunction with a pre-existing medical condition.
Our blends were made for convenient, everyday use. Mix it with water, milk, juices, oatmeal, yogurt or dips. Blend it with smoothies. Sprinkle over snacks, salads or meals. You can even cook or bake with them. Feel free to check out our go-to recipes here.
Using pure and high quality ingredients with no additives whatsoever makes our blends extremely nutrient dense. Our suggested serving size of roughly 1-2 tsp or 5 g gives you a substantial amount of your daily vitamins and minerals. However you can go ahead and help yourself to a few more on days you feel you really need it. Listen to your body!
Ofcourse! My favourite combo is the green blend with the euphoric blend. They help me get my nutrients in early and put me in a great mood.
They are best stored sealed in a cool and dry place. Avoid heat and sunlight.
2 years when stored properly. See back of each pouch for YYYY MM DD
We accept Paypal and also securely process payments through VISA and Mastercard.
Orders are usually dispatched within 1-2 days of confirmation, if they're in stock and ordered before 3 pm EDT. So if your order hasn't shipped yet, we'd be more than happy to change it. Just reach out to us at firstname.lastname@example.org
Only one discount code can be redeemed per transaction.
Yes! We do. But please be aware that duties may be imposed by your country’s customs clearance. Smoov Blends is not responsible for paying any fees or rates charged by customs. These charges are the responsibility of the customer. We are unable to provide an estimate of these charges, as they are at the discretion of the customs office.
Our ultimate health bundle includes FREE Expedited Parcel Shipping! Which means you will be enjoying our superfood blends within the next 1-7 days. Delivery times vary depending on location.
Please note that shipments outside of Canada might be subject to customs charges/ fees. We cannot predict how much they might be, as this is upto the customs office. We are not responsible for covering these fees. It is the customer's responsibility.
We currently use Canada Post to ship orders across Canada.
Expedited Parcel (1-7 Days* from dispatch)
XpressPost (Within 3 Days* from dispatch)
Priority (Next Day* after dispatch)
*Delivery times vary depending on location
If you receive a package with a product that has been damaged during shipping, please contact us at email@example.com within one week of receiving your package.
We offer a 30-day satisfaction guarantee. If you are unhappy with your blends during that time get in touch with us and we will see how we can help you get the most out of the blends. If you still aren't satisfied, then simply package the products up and send them back to us. We will process the refund as soon as we have received the products. Please note, we cannot accept returns of empty pouches.
Yes! We love the fact that you want to help make eating fun and easy for the people. Please contact firstname.lastname@example.org with as many details as possible and we will get back to you shortly!
Yes, you can offer your customers and guests our blends because nothing screams health and wellness more than superfoods. Please contact email@example.com with as many details as possible and we will get back to you shortly!
Absolutely! Our blends are a great for in between meetings, late lunch or to fight that dreadful mid-afternoon crash. Please contact us at firstname.lastname@example.org with as many details as possible and we will get in touch shortly. We look forward to fueling your team.
Please send us an email at email@example.com with as many details as possible and we can discuss further. We thank you and look forward to new opportunities!
Please send us an email at firstname.lastname@example.org with as many details as possible and we can discuss further.
We are glad to hear that you either enjoy our blends and want to spread the word. Please contact email@example.com with as many details as possible and we will get back to you shortly!
Orders before 4 PM (EDT) are dispatched SAME DAY. This does might not include weekends or holidays. This means purchases made after 4 PM EDT MAY not ship until the next day. Please refer to the chart below for delivery services and times.
After payment has been confirmed, our customers will receive 2 emails:
1. A confirmation email right after you place the order. It confirms payment and that your order has been received by us
2. A notification email/SMS when your order has been packed and is sent out for delivery
SHIPPING ACROSS CANADA
We use Canada Post Services to ship all our orders across Canada. Given the current circumstances, Canada Post states that deliveries MAY be delayed. Neither their call center agents nor SMOOV.ca will have any further details. However, all deliveries currently seem to be delivered on time!
|Shipping Service||Delivery Time||Price|
|FLAT RATE STANDARD||1-7 Days||$5.00 |
(FREE OVER $50
ANY 3 POUCHES OR MORE!)
|FLAT RATE EXPRESS||Within 3 Days||$8.50|
FOR US & INTERNATIONAL ORDERS
Please be aware that duties may be imposed by your country’s customs clearance. Smoov Blends is not responsible for paying any fees or rates charged by customs. These charges are the responsibility of the customer. We are unable to provide an estimate of these charges, as they are at the discretion of the customs office.
DELAYED OR LOST ORDERS
A parcel is considered lost after it has been in the postal system for a period of 15 business days for Canadian orders and 21 business days for US & international orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that to be delivered. We are unable to dispatch a replacement until this period of time has elapsed.
WRONG OR INCOMPLETE ADDRESS
If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order, if the address provided at checkout is incomplete or incorrect. So please ensure that the right shipping address is entered during checkout.
not happy with Smoov blends?
We offer a 30-day satisfaction guarantee. If you are unhappy with your blends during that time get in touch with us and we will see how we can help you get the most out of your products. If you still aren't satisfied, then simply package the products up and send them back to us. We will process the refund as soon as we have received the products. Please note, we cannot accept returns of empty pouches.
received a damaged product?
Please contact us immediately and we will help resolve the issue
what happens next?
Once you notify us that you would like a return, we will email you a pre-paid return label within 24 hours.
Once your return has been received and it complies with our returns policy, we will refund you by your original payment method. Please be aware that payments can take up to 7 working days to process depending on your bank or payment provider. Returned items will be refunded excluding the original cost of shipping.
After we have issued the refund, it will take up to 3 business days for the funds to be placed back on your credit card or Paypal account.
Get in touch! We’re here to quickly provide you with the info you need & answer any question you may have.
Whether you have a question, concern, feedback or really want to share your favorite smoothie recipe or suggestions for new blends, we love to hear from you!
1. Fill in the contact form above
2. Send an email to firstname.lastname@example.org
3. Write to us via Facebook or Instagram
and we will get back to you within a day or two !
120 Industry Street – Unit C,
Toronto, ON M6M 4L8
For all other inquiries: email@example.com