frequently asked questions

About the blends
Using the blends
Placing an Order
Corporate/ Business

HELP! My package says delivered but it's not here...

Please note that on some occassions, orders will be marked as delivered before they are actually delivered. This is because it received a final 'delivered' scan but could not make it that day due to slight delays with your local delivery personnel (weather, more deliveries than anticipated, after-hours etc.).

Not to worry, your package is very close by and will be there in the next 1-3 business days. Packages are only considered missing after they haven't moved in 15 business days and the chances of a package going missing are extremely low. We thank you for your patience!

Get in Touch with SMOOV

contact us

Get in touch! We’re here to quickly provide you with the info you need & answer any question you may have.

Whether you have a question, concern, feedback or really want to share your favorite smoothie recipe or suggestions for new blends, we love to hear from you!

1. Fill in the contact form above
2. Send an email to info@smoov.ca
3. Write to us via Facebook or Instagram

and we will get back to you within a day or two !

120 Industry Street – Unit C,
Toronto, ON M6M 4L8

For all other inquiries: info@smoov.ca